Frequently Asked Questions
- ORDER - How do I get my free ID photos? [EN]
- ORDER - Present on photo day but not in virtual class photo [EN]
- ORDER - Multi Child Ordering [EN]
- PAYMENT - Issue paying with Card
- ORDER - I can see the background through my clothes in my school portrait. Can you fix this ? [EN]
- ORDER - How to get my access code? [EN]
- RETOUCH - Can you retouch my portrait? [EN]
- DIGITAL FILE - When will I get my digital files? [VN]
- CONTACT - Office Address & Opening hours [FR]
- CONTACT - Office Address & Opening hours [EN]
- DIGITAL FILE - I want to order digital file for printing [EN]
- DIGITAL FILE - Sizes [EN]
- ORDER - Black & White portrait [EN]
- DIGITAL FILE - When will I get my digital files? [EN]
- PAYMENT - Options of paying with Cash or Cards [EN]
- ORDER - Print packages & output differences [EN]
- ORDER - What is the Favourite image option? [[EN]
- ORDER - Can I order a digital file for the class photo? [EN]
- ORDER - Why do I receive a reminder after I already ordered? [EN]
- ORDER - When can I expect my order? [VN]
- ORDER - What kind of available materials for prints? [EN]
- ORDER - How to select the background [VN]
- SHIPPING - Information & Notes [VN]
- ORDER - What if I forgot to order? [VN]
- How can I order 1 pose with different background? [VN]
- Trả hàng & Hoàn tiền
- SHOOTING - Can we retake the photos? [VN]
- Tôi có thể đặt hàng ảnh các năm trước không?
- Vấn đề khi thanh toán bằng thẻ
- Bạn có thể chỉnh sửa bức hình chân dung của tôi không?